Warranty Extension$7.99 USD
Extend your warranty from 30 days to Life!
Available for a limited time.
Get this right now for a lifetime warranty.
At Turtle Dojo, our goal is to provide quality materials and workmanship in the construction of the product. If, however, you discover a material defect in your ordered product, simply contact us at firstname.lastname@example.org for instructions on how to claim your warranty.
What does this Warranty cover?
The warranty covers any defects in the products you have purchased from Turtle Dojo due to materials or workmanship for so long as you own the product. This Warranty covers you if you are the original owner of the product and purchased it directly from Turtle Dojo.
How long does the coverage last?
This Warranty lasts for so long as you are the original purchaser and owner of the product.
What will Turtle Dojo do?
If the product, when used properly, is shown to be defective due to material or workmanship within the applicable warranty period, then we will, at our option, either: (a) replace any defective or non-conforming goods; or (b) refund the portion of the purchase price relating to any defective or non-conforming goods.
What is not covered by this Warranty?
This Warranty is limited to major defects that result from poor construction or workmanship or defective materials. This Warranty does not apply when, upon inspection, the product is found to be in an unsanitary condition, or when the product failure is due to a cause other than defective workmanship or materials. The following are examples of what is not covered under this Warranty: (a) normal wear and tear; (b) tears, stains, soiling, burns, and discoloration that occur over time; or (c) dampness or mold. In addition, this Warranty does not cover conditions resulting from abusive handling, misuse, or neglect, including (a) folding or bending the product; (b) excessive pressure on the product; (c) attempting to clean the product in an inappropriate manner; and (d) improper storage of the product (including storage in damp locations, areas infested with insects or rodents, or any other unprotected storage areas)
How to make a claim under this Warranty?
To make a claim under this Warranty, send a brief written description of the problem, plus proof of purchase (such as a dated sales receipt). For more information, please email us at email@example.com or visit https://turtledojo.com/pages/contact-us
Please allow 2-4 weeks for delivery to the United States, Canada, United Kingdom, Australia, New Zealand and all European Union Countries.
Please allow 2-6 weeks for delivery to the rest of the world.
All orders are shipped within 24 to 48 hours of you placing the order using DHL eCommerce, USPS or ePacket depending on your location and fastest available service.
The typical delivery time frame is between 5 to 10 business days however, you may receive your items much earlier.
All orders are shipped with the tracking number so you can track it every step of the way!
We truly believe we make some of the most innovative products in the world, and we want to make sure we back that up with a risk-free ironclad 30 day guarantee.
If you don't have a positive experience for ANY reason, we will do WHATEVER it takes to make sure you are 100% satisfied with your purchase.
Buying items online can be a daunting task, so we want you to realize that there is absolute ZERO risk in buying something and trying it out. If you don't like it, no hard feelings we'll make it right.
We have 24/7/365 Ticket and Email Support. Please contact us at firstname.lastname@example.org you need assistance.